peryaph Terms & Conditions

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and peryaph ("peryaph", "we", "us", "our"), the operator of the online gaming platform accessible at peryaph.net. By accessing, registering on, or using any part of the peryaph platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

peryaph operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) for online gaming operations in the Philippines. These Terms are intended to comply with applicable Philippine laws and PAGCOR regulations as they apply to online gaming platforms.

peryaph reserves the right to update these Terms at any time. When material changes are made, registered players will be notified via their registered email address or through an in-platform notification. The date of the most recent revision is indicated at the top of this page.

2 Eligibility

To register and maintain an account on peryaph, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with PAGCOR regulations governing minimum age for participation in online gaming activities in the Philippines.
• You must be physically located within a jurisdiction where online gaming is lawful at the time of play.
• You must not be subject to any self-exclusion order, whether imposed by peryaph, PAGCOR, or any other regulatory or self-regulatory body.
• You must not be an employee, contractor, director, officer, or immediate family member of any employee of peryaph or its affiliated companies, game providers, or payment processors.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

By registering an account, you represent and warrant that you meet all eligibility requirements listed above. peryaph reserves the right to request documentary proof of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed.

3 Account Registration

3.1 One Account Per Player

Each individual player is permitted to hold only one (1) registered account on peryaph. The creation of multiple accounts by the same individual, whether using different names, email addresses, mobile numbers, or payment methods, is strictly prohibited and constitutes a material breach of these Terms.

3.2 Accurate Information

You are required to provide accurate, complete, and current information during the registration process and to update your account details promptly whenever any information changes. peryaph is not liable for any loss arising from your failure to maintain accurate account information.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your peryaph username and password. You must not share your login credentials with any other person. Any activity that occurs under your account credentials will be deemed to have been carried out by you, and you will be held fully responsible for all such activity.

If you suspect that your account has been accessed without your authorization, you must notify peryaph's support team immediately via live chat or by contacting us at the support email address provided in the Contact section of this page.

3.4 Account Verification Hold

peryaph may place a temporary hold on a newly registered account pending completion of identity verification procedures. During such a hold, deposits may be accepted but withdrawals will not be processed until verification is complete.

4 KYC & Identity Verification

peryaph operates a Know Your Customer (KYC) programme consistent with PAGCOR requirements and applicable Philippine anti-money laundering regulations. All registered players will be required to complete identity verification before withdrawals are processed.

4.1 Required Documents

peryaph may require you to submit any or all of the following documents as part of the KYC process:

• A government-issued photo ID (Philippine passport, SSS/GSIS ID, PhilSys National ID, driver's license, PRC ID, or UMID card).
• Proof of current residential address (utility bill, bank statement, or barangay clearance issued within the last three months).
• Proof of ownership of the payment method used for deposits (e.g., screenshot of your GCash or PayMaya account showing your registered mobile number).
• A selfie photograph holding your government-issued ID, as may be requested by the verification team.

4.2 Processing Time

KYC documents submitted via the peryaph platform are reviewed by the verification team within one (1) to three (3) business days. You will be notified via email or in-platform notification once your verification is complete or if additional documentation is required.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

peryaph accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. All transactions are denominated in Philippine Peso (PHP). peryaph does not accept cryptocurrency deposits or withdrawals.

5.2 Deposit Processing

Deposits made via GCash and PayMaya are typically credited to your peryaph account instantly. Bank transfers via BPI, BDO, or Metrobank may take up to one (1) business day to reflect. Card deposits via Visa or Mastercard are subject to your issuing bank's processing timelines. peryaph does not charge fees on deposits, though your payment provider may apply their own charges.

5.3 Withdrawal Processing

Withdrawal requests to GCash and PayMaya are processed within minutes during operational hours, subject to successful KYC verification. Bank transfer withdrawals are processed within one (1) to two (2) business days. peryaph reserves the right to request additional verification documents before processing any withdrawal request.

5.4 Minimum and Maximum Limits

Minimum and maximum deposit and withdrawal limits are published in the peryaph cashier section and may be updated from time to time. peryaph reserves the right to apply enhanced due diligence procedures for transactions above prescribed thresholds in accordance with PAGCOR and AMLC requirements.

5.5 Player Funds

peryaph maintains player funds in accounts separate from operational funds in accordance with PAGCOR requirements for player fund protection. However, peryaph does not pay interest on player account balances.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, free credits, cashback offers, and promotional rewards made available on peryaph are subject to specific terms and conditions that apply to each individual promotion. These promotion-specific terms are published on the relevant promotion page and must be read in conjunction with these general Terms.

6.2 Wagering Requirements

Bonus funds credited to your peryaph account are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering multiplier for each bonus will be stated clearly on the promotion detail page. Failure to meet wagering requirements within the specified validity period will result in the forfeiture of the bonus and any winnings derived from it.

6.3 Bonus Eligibility

Bonuses are available to eligible registered players only. peryaph reserves the right to restrict bonus eligibility based on player account history, deposit method, geographic location, or at its absolute discretion. Players who hold multiple accounts will be disqualified from all bonuses and may have their accounts closed.

6.4 Withdrawal of Bonuses

peryaph reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice, provided that any such withdrawal does not affect bonuses that a player has already validly claimed and partially fulfilled wagering requirements on.

7 Gameplay Rules

7.1 Game Availability

The availability of specific games on peryaph — including slots, bingo, Color Game, live casino titles, and sports betting — may vary based on your location, account status, and applicable regulatory requirements. peryaph reserves the right to add, remove, or modify any game in its library at any time without prior notice.

7.2 Game Outcomes

All game outcomes on peryaph are determined by certified random number generation (RNG) systems or by live dealer procedures, as applicable. peryaph does not manipulate game outcomes. Results are final once a game round is completed and cannot be reversed except in cases of a verified technical malfunction.

7.3 Technical Malfunctions

In the event of a technical error, software fault, or system failure that affects the integrity of a game round, peryaph reserves the right to void the affected round and refund the corresponding stake to the player's account. No claims for winnings will be entertained in respect of a round voided due to a technical malfunction.

7.4 Disconnection Policy

peryaph is not responsible for any loss of connection during gameplay caused by your internet service provider, device, or local network. Where a game supports automatic play continuation upon reconnection, the game will resume from its last confirmed state. Stakes placed on rounds that cannot be completed due to disconnection will be refunded at peryaph's discretion.

8 Prohibited Conduct

The following activities are strictly prohibited on the peryaph platform. Any breach of this section may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to the appropriate regulatory or law enforcement authorities:

• Registering more than one account on peryaph, whether under the same or different personal details.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using software, scripts, bots, artificial intelligence tools, or any automated system to interact with the peryaph platform.
• Exploiting software bugs, errors, or vulnerabilities in the platform for financial gain.
• Colluding with other players to gain an unfair advantage, including chip dumping in poker or live casino games.
• Engaging in any form of money laundering, fraud, or financial crime in connection with your peryaph account.
• Allowing any third party to access or operate your peryaph account on your behalf.
• Abusing the bonus system, including through the creation of multiple accounts to claim the same bonus more than once ("bonus abuse").
• Chargebacks or disputed transactions filed with your bank or payment provider in bad faith.

9 Responsible Gaming

peryaph is committed to promoting responsible gaming practices among all Filipino players. Gaming on peryaph is intended solely as a form of entertainment, not as a means of generating income or resolving financial difficulties.

9.1 Responsible Gaming Tools

The following responsible gaming tools are available free of charge to all registered peryaph players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your peryaph account.
• Session Time Reminders: Configure reminders that notify you when you have been playing for a specified duration.
• Reality Checks: Periodic in-game notifications that display your session duration and net gaming balance.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the peryaph platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the elected exclusion period.
• Account Cooling-Off: Request a short-term break from gaming activity (24 hours to 6 weeks) without full account closure.

9.2 Age Protection

peryaph strictly enforces its 21+ age policy in compliance with PAGCOR regulations. If you are aware that a person under 21 years of age is accessing the peryaph platform, please contact our support team immediately. Parents and guardians are encouraged to use parental control software to restrict access to gaming platforms.

For additional responsible gaming support and resources, we encourage players to visit the peryaph Responsible Gaming page.

10 Intellectual Property

All content on the peryaph platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of peryaph or its content suppliers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the peryaph platform for personal, non-commercial gaming purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the peryaph platform without peryaph's prior written consent.

11 Privacy & Data Protection

peryaph collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a peryaph account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

peryaph processes personal data for the purposes of account management, KYC verification, fraud prevention, regulatory compliance, customer support, and marketing communications (where you have provided your consent). peryaph does not sell your personal data to third parties.

For full details on how peryaph handles your personal information, your rights as a data subject, and how to exercise those rights, please refer to the peryaph Privacy Policy.

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, peryaph's total liability to you in connection with any claim arising out of or relating to your use of the peryaph platform shall not exceed the total amount of funds held in your peryaph account at the time the relevant claim arose.

peryaph shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, whether arising in contract, tort, or otherwise, even if peryaph has been advised of the possibility of such damages.

peryaph does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. You access and use the peryaph platform at your own risk.

13 Termination & Account Closure

13.1 Closure by Player

You may request the closure of your peryaph account at any time by contacting the support team via live chat. Upon account closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be refunded to your verified payment method within the standard withdrawal processing timeframe.

13.2 Closure by peryaph

peryaph reserves the right to suspend or permanently close any account, at its absolute discretion, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the required timeframe.
• Suspected or confirmed fraudulent, abusive, or unlawful activity.
• Regulatory direction from PAGCOR or any other competent authority.
• Reasonable grounds to believe the account poses a money laundering or terrorist financing risk.

Where an account is closed due to a proven breach of these Terms, peryaph reserves the right to forfeit any remaining account balance, including real-money funds, pending winnings, and bonus balances.

14 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and peryaph, you are encouraged to contact peryaph's support team in the first instance to seek an amicable resolution. peryaph will make reasonable efforts to resolve any complaint within fifteen (15) business days of receipt.

If a dispute cannot be resolved through direct communication with peryaph's support team, the matter may be referred to PAGCOR's dispute resolution process in accordance with PAGCOR's published procedures for player complaints against PAGCOR-regulated operators.

Any unresolved dispute that cannot be settled through PAGCOR's process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

15 Amendments to These Terms

peryaph reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be published on this page, with the effective date updated accordingly.

For material changes — those that significantly affect your rights or obligations as a peryaph player — we will provide at least fourteen (14) days' advance notice via your registered email address or through a prominent in-platform notification before the changes take effect.

Your continued use of the peryaph platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and request account closure before the effective date of the changes.

16 Contact & Support

If you have any questions, concerns, or complaints regarding these Terms and Conditions, you may contact the peryaph support team through the following channels:

• Live Chat: Available 24/7 directly within the peryaph platform. Our Filipino support agents typically respond within 3–5 minutes.
• Email (non-clickable): [email protected]

When contacting peryaph regarding a dispute or legal matter, please include your registered account username, the nature of your query, and any relevant transaction reference numbers to enable us to respond as efficiently as possible.